At Rufta LLC, we’re committed to delivering your purchases quickly and securely. Below you’ll find all the information you need about our shipping process to ensure a smooth shopping experience.
1. Order Processing Time
We process all orders within 1–2 business days (Monday–Friday), excluding holidays. After your order is processed, you will receive an email notification with tracking information.
2. Shipping Methods & Estimated Delivery Times
We offer several shipping options to suit your needs. Delivery times will vary based on your shipping method and location:
Standard Shipping (3–5 business days) – $5.99
Expedited Shipping (1–3 business days) – $12.99
Overnight Shipping (Next business day) – $19.99
Note: Delivery times may vary slightly due to factors beyond our control, such as weather or postal delays. We appreciate your patience and understanding.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and delivery location. Here’s an overview of the cost structure:
International Shipping:
Shipping costs for international orders will be calculated at checkout based on your delivery address and order weight.
4. International Shipping
We are happy to offer international shipping to select countries. Shipping costs and delivery times will be determined during checkout.
Customs Fees & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are assessed by your local customs office and will be due upon delivery.
International Delivery Times: International shipping typically takes 5–14 business days, depending on your location.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website and get real-time updates on your order’s status.
6. Lost or Damaged Packages
We take every precaution to ensure that your package arrives safely, but in the rare event that something goes wrong:
Lost Packages: If your package has not arrived within 7 days of the estimated delivery date, please contact us at info@ruftallc.com and we will investigate the issue.
Damaged Packages: If your package arrives damaged, please take a photo of the damage and send it to us at info@ruftallc.com within 5 days of receiving your order. We will resolve the issue promptly.
7. Returns & Exchanges
If you are not fully satisfied with your purchase, we offer a straightforward return and exchange process. Please visit our [Returns & Exchanges Page] for detailed instructions, or reach out to us at info@ruftallc.com.
Why Shop With Us?
Fast & Reliable Shipping: We strive to process and ship all orders quickly.
Secure Packaging: Your items will be carefully packaged to ensure safe delivery.
Customer Service: We’re here to help! If you have any questions, feel free to contact us at info@ruftallc.com.
Thank you for choosing Rufta LLC—we appreciate your business and look forward to serving you again soon!
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